2023 Festive Closure

The holidays are almost here, which means our annual shutdown. Our office hours change, running reduced customer service hours over the festive period.

But don’t worry; the company will still run its callout service to all our 4 and 5* customers over the festive period. Please refer to your terms and conditions for out-of-hours assistance.

For more information on the days and times, please see below:

Festive Opening Hours

Service and Maintenance

Our service and maintenance lines will be open over Christmas but at limited days and times.

Friday 22nd December9.00 am to 2.00 pm
Monday 25th DecemberClosed
Tuesday 26th DecemberClosed
Wednesday 27th DecemberOffice Shutdown
Thursday 28th DecemberOffice Shutdown
Friday 29th DecemberOffice Shutdown
Monday 1st JanuaryClosed
Tuesday 2nd JanuaryNormal working hours commence


During the above working hours, our service and maintenance department will be available at the standard office number:

01423 862240

Sales and Customer orders

Our warehouse and production facility will close on Friday, 22nd December 2023 and reopen on Tuesday, 2nd January 2024.

Last orders for overnight and next-day deliveries should be placed on or before 2 pm on Tuesday, 19th December, to ensure your delivery is on time. For any order which is forecast to take longer, these will arrive in the new year.


We would like to take this opportunity to thank you for your continued support and look forward to seeing you again next year. Until then, have a Merry Christmas and Happy New Year from everyone here at Gas Alarm Systems Ltd, Protec Knaresborough Office.